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Capabilities
Capabilities
Capabilities: Microsoft Small Business Specialists, CrossTech Networks, Indianapolis, Noblesville, Indiana
CrossTech Networks offers services to keep your office staff working and
productive by making sure your computer network can meet the
daily demands of your enterprise.
Our suite of support services include:
Computer Drop-off Service
How the Service Works
- Bring us your:
- Computer or laptop—be sure to bring the power cord
- Software disc(s) and license key(s) for Microsoft Windows and all applications that are involved in the problem or need to be reinstalled
- Any peripherals (printers, etc.) that are involved in the problem
- Sign drop-off form
- You will be contacted with estimated repair completion date and costs within 2 business days
- Upon completion, you will be contacted to pick up the computer
- Computer must be picked up within 15 days of completion notification
Drop-off Location & Hours
- Address: 15275 Stony Creek Way, Suite B, Noblesville, IN 46060
- Business Hours: 9 a.m. - 5 p.m. Monday through Friday
Rates
- Repair service rates are $50/hour—not to exceed $350* in labor (30-minute increments)
- You will not be charged if we cannot resolve the issue
- There is a 5 business day guarantee on labor
Parts & Materials
- Cost of parts and materials are additional
- No parts or materials charges will be incurred without your prior approval
Requirements
- Computer must be running a Microsoft operating system
- Computer must be a standalone system, not part of a network
- Unlicensed or pirated software will not be installed
- Client must pay at time of pickup with cash or credit card only
- Client must pick up computer within 15 days of pick-up date
- Data recovery services are best-effort and cannot be guaranteed
* Note: Work performed on Windows versions that are not currently supported by the original manufacturer are not capped at the maximum fee of $350. Warranty work is not performed at this facility.
Server & Desktop Support
- IT Services - PC
- Desktop and Laptop support
- Desktop and Laptop installation
- Desktop repair
- IT Services - Server
- Microsoft Small Business Server 2003 installation and
support
- Microsoft Server 2003 installation and support
- MS Server 2000 support
- Microsoft Exchange Server installation and support
- Mac Server installation and support
- Mac Email server installation, configuration, and support
Wireless Networking / Mobile Solutions
Laptops, Mobile Phones, PDAs, BlackBerrys
- Install wireless routers and switches
- Configure your network
- Maintain and repair the hardware
- Connect multiple office locations
- Set up home offices
- Provide a variety of computer network services to improve
your company's efficiency, accuracy, and ultimately profits
- MS Mobile 5.0: remote synchronization with an MS Mobile 5.0
device (cell phone or PDA), including:
- MS Outlook email
- Calendar
- Contacts List
- PDA selection support
- Cell Phone selection support
Remote Support / Helpdesk
- Remote assistance - our service techs can access computers
to repair problems in real-time
- Configuration problems
- Usage questions
- Network failure
- Telephone customer service and support
Network Installation and Monitoring
- Network Engineering, including:
- Firewall
- Router
- Switch installation
- Support
- Installation of hardware
- Service and maintenance
- Multiple Server Installations
- Peer-to-peer networks
For more information about how CrossTech Networks can help improve the
performance of your company's network, call 317-435-5500, or
send us an email.
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